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Case study

How Lattice Cloud bills in 40 currencies and closes in three days

A B2B software company replaced its billing patchwork with Saro, recovered churned revenue with smart retries and cut its monthly close from nine days to three.

Lattice Cloud

SaaS

saro

Lattice Cloud

3.4%

of revenue recovered from failed cards

9 → 3

days to close the month

40

billing currencies

COMPANY

Lattice Cloud

INDUSTRY

SaaS

COMPANY SIZE

180 employees

HEADQUARTERS

Austin, Texas

PRODUCTS

Payments · Accounts · Treasury

The challenge

Lattice Cloud sells data infrastructure to engineering teams in 60 countries. As it grew, billing spread across a card processor, a separate invoicing tool and manual bank transfers for enterprise customers, all priced in US dollars.

International customers paid conversion fees on every invoice, failed card payments quietly turned into churn, and the finance team spent nine days each month matching payments to contracts before it could report revenue.

Why they chose Saro

Lattice needed local pricing without opening entities in every market, automatic retries for failed cards and a ledger that tied every payment to the right customer and month.

The setup

  • Subscriptions and usage-based invoices priced in 40 currencies

  • Smart retries timed to each card network’s best approval windows

  • Enterprise invoices paid by local bank transfer in the US, UK and EU

  • Idle cash above three months of burn swept into Treasury every night

The results

Smart retries now recover 3.4% of revenue that used to be lost to expired or declined cards. Local pricing lifted conversion on the self-serve plan by 11% outside the US.

Because every payment arrives already matched, the close dropped from nine days to three. The Treasury sweep earns enough to cover the company’s entire cloud bill for the finance stack.

What’s next

Lattice is using Saro AI to draft its monthly investor update, starting from the same live numbers the finance team already trusts.

We finally see revenue, cash and churn in the same place. The board deck takes an afternoon now, not a week.

Marcus Hale

VP Finance, Lattice Cloud

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