All case studies
Marketplaces
Case study
How Bazaar Lane pays 9,000 sellers on time, every time
A handmade-goods marketplace split every order between sellers and fees automatically and now pays 9,000 sellers in their own currency without a single spreadsheet.
Marketplaces
saro
Bazaar Lane
9,000
sellers paid automatically
99.2%
of payouts on time
0.3%
average FX cost
COMPANY
Bazaar Lane
INDUSTRY
Marketplaces
COMPANY SIZE
240 employees
HEADQUARTERS
Mexico City, Mexico
PRODUCTS
Payments · Payouts · Accounts
The challenge
Bazaar Lane connects artisans in Latin America with buyers in the US and Europe. Each order had to be split between the seller, shipping and the marketplace fee, then paid out in pesos, reais or soles.
The team ran payouts from spreadsheets twice a month. Mistakes were common, sellers waited weeks for money, and bank fees on small cross-border payments ate into already thin margins.
Why they chose Saro
Bazaar Lane needed payments that split automatically at checkout, payouts in sellers’ local currencies at a fair rate and a ledger that could answer any seller’s question in seconds.
The setup
Checkout payments split into seller, shipping and fee balances
Weekly payouts to 9,000 sellers over local rails in MXN, BRL, PEN and COP
Seller onboarding with bank detail checks before the first payout
A support view where agents can see any payout’s status instantly
The results
Today 99.2% of payouts arrive on the promised day, and the average FX cost fell to 0.3%. Seller support tickets about payments dropped by 70%.
The finance team closed the spreadsheet that had run payouts for four years and now spends that time on seller growth programs.
What’s next
Bazaar Lane is launching instant payouts as a premium option for top sellers, powered by the same rails.
Sellers trust us because the money always arrives when we say it will. That trust is our whole business.
Diego Ramírez
COO, Bazaar Lane
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